ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
Reliable, professional, and extremely friendly. Great comment to do business with.
Scott3/31/2019-
Talk about taking the worry out of things, from the paper schedule to the lady who calls to confirm the schedule the day before... read moreTalk about taking the worry out of things, from the paper schedule to the lady who calls to confirm the schedule the day before to the driver(s) who are courteous and professional to even the owner whom I've had answer the phones and help me, this is a top notch organization read less
Todd12/31/2019 -
Very easy to schedule, excellent customer service. Feeling secure our documents are effectively shredded.
Heather1/19/2019 Great company! They came right to our business and carried everything out-went without a hitch!
Lynne5/12/2017Love that they come to your home (or place of business). Felt good about our documents being completely shredded. You can watch it... read moreLove that they come to your home (or place of business). Felt good about our documents being completely shredded. You can watch it being done. read less
Jill7/05/2017-
PROSHRED’S service was great! I should have used them a long time ago. The driver was on time, courteous, and professional.
I highly recommend... read morePROSHRED’S service was great! I should have used them a long time ago. The driver was on time, courteous, and professional.
I highly recommend PROSHRED if you have a lot of stuff to purge. They came to the house, which was very convenient for me.
Thanks!!! read lessRussell2/08/2019 Proshred offers peace of mind. Peace of mind is priceless.
Susan4/21/2015Great friendly service. Nice knowing my confidential document info was completely destroyed.
Angela3/05/2015ProShred is easy and inexpensive.
I have limited need for shredding services--every year or two, I need to shred some old credit card slips and bank... read moreProShred is easy and inexpensive.
I have limited need for shredding services--every year or two, I need to shred some old credit card slips and bank statements and such. It is always very easy to load 8-10 boxes of stuff in the back of my station wagon, drive it over to ProShred and then unload it into a bin, pay the fee and I'm on my way. Easy peasy. The staff is aways friendly and cheerful; they will do my shredding for the foreseeable future. read lessDave5/09/2017I cannot provide enough positive feedback regarding ProShred Arizona. Patty, Joe, and the entire Proshred Arizona team consistently exceeding expectations. Proshred Arizona also... read moreI cannot provide enough positive feedback regarding ProShred Arizona. Patty, Joe, and the entire Proshred Arizona team consistently exceeding expectations. Proshred Arizona also regularly supports community causes. I highly recommend working with Proshred Arizona for all of your document destruction and shredding needs. read less
Jason2/04/2014truck came to my house, gentleman was very nice. Shredded my documents in about 10-15 mins. It was worth every penny. Very reasonable
Glenda6/16/2018They are awesome!!!! They do a great, professional job and provide excellent customer service. I highly reccomend them!
Brian4/16/2015-
Jim is amazing. He always give me the dates I need for destruction, he is always so helpful with all my staff and customers. ... read moreJim is amazing. He always give me the dates I need for destruction, he is always so helpful with all my staff and customers. His drivers and shredders are courteous helpful and extremely hard working. Mike in his office is dependable and helpful. Great service team would 100 percent recommend him to everyone. read less
Mary9/25/2019 Proshred is a great team to do business with. They Care...simple as that !!! They will come to where you are and shred all... read moreProshred is a great team to do business with. They Care...simple as that !!! They will come to where you are and shred all of your documents, right then, and there....they make it easy..... read less
Rinny2/22/2017Just used Proshred services for the second time!! They are quick, easy to work with and very efficient. Love that I get to see the... read moreJust used Proshred services for the second time!! They are quick, easy to work with and very efficient. Love that I get to see the destruction of documents. Cannot wait to use them again next year!! read less
Kelly8/02/2017
