ISO 9001 Certification
PROSHRED® is the first and only secure on-site document shredding company in America to meet the rigorous standards of the International Organization for Standardization’s 9001 certification for quality management and customer satisfaction.
PROSHRED® ISO 9001 Certification
As a PROSHRED® customer you can feel confident that we have top-of-mind awareness of your security needs at all times. Your confidentiality is our first and most important concern; and you can be assured that you are receiving one of the best security procedures and customer service experiences in the industry.
Third-Party Assurance and Audit
ISO 9001 certification is recognized as the international standard for achieving excellence in system performance, customer service and continuous improvement. ISO 9001 certification provides our customers with third-party assurance of the integrity of PROSHRED®’s world-class quality and security procedures.
It requires PROSHRED® to demonstrate the ability to consistently provide secure document shredding services that meet customer expectations as well as applicable regulatory requirements. The certification also demands that we uphold customer satisfaction levels by communicating with clients and measuring their satisfaction.
The Eight Management Principles
The ISO 9001 standard is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, fact-based decision-making and mutually beneficial supplier relationships.
Each and every PROSHRED® employee is charged with the responsibility to follow the business and document destruction procedures required to maintain ISO 9001 certification. All employees receive ISO 9001 standards training in conjunction with training in the principles that allow them to provide one of the most secure paper shredding service in the business.
Trusted Customer Service Professionals
The employees most critical to this process are our frontline security personnel. These Customer Service Professionals, who collect and destroy our customers’ most confidential materials, are fully screened and background checked.
They must each complete a rigorous training regimen leading to their own Customer Service Professional certification. When you have your documents and other proprietary materials destroyed by PROSHRED®, you are partnering with certified quality and security.
What Are People Saying About PROSHRED®
ProShred was great! Very prompt and very affordable! Harold was very nice and helped in so many ways! Would definitely recommend them and use... read moreProShred was great! Very prompt and very affordable! Harold was very nice and helped in so many ways! Would definitely recommend them and use them again! Thanks guys!!! read less
Craig3/03/2017Great service and fast to answer any questions and help with any issues. We use ProShred for all our companies.
Kyle12/06/2017Simone and her team are truly dedicated to making it extremely simple for your company to destroy any and all of your documentation. The peace... read moreSimone and her team are truly dedicated to making it extremely simple for your company to destroy any and all of your documentation. The peace of mind you get from knowing it was taken care of properly without any liability concerns is priceless. read less
Brett6/25/2015Just used Proshred services for the second time!! They are quick, easy to work with and very efficient. Love that I get to see the... read moreJust used Proshred services for the second time!! They are quick, easy to work with and very efficient. Love that I get to see the destruction of documents. Cannot wait to use them again next year!! read less
Kelly8/02/2017We recently used Proshred following our move here. They were excellent and I would recommend them to anyone. They worked with us on... read moreWe recently used Proshred following our move here. They were excellent and I would recommend them to anyone. They worked with us on a time to arrive and were right on schedule. It was all out of the house and shredded in less than 20 minutes. We had 5 totes of papers which would have cost a fortune at the other facilities I called. read less
Jane6/17/2016I cannot provide enough positive feedback regarding ProShred Arizona. Patty, Joe, and the entire Proshred Arizona team consistently exceeding expectations. Proshred Arizona also... read moreI cannot provide enough positive feedback regarding ProShred Arizona. Patty, Joe, and the entire Proshred Arizona team consistently exceeding expectations. Proshred Arizona also regularly supports community causes. I highly recommend working with Proshred Arizona for all of your document destruction and shredding needs. read less
Jason2/04/2014We feel very safe in using ProShred to destroy private business documents. This comfort level comes with seeing same employee come each month to... read moreWe feel very safe in using ProShred to destroy private business documents. This comfort level comes with seeing same employee come each month to service our account since signing on years ago. He is always courteous, knowledgable, professional and happy! Tracy Curran, President J. J. Curran & Son, Inc. read less
Tracy4/27/2017Great service at a great price - will definately recommend to anyone who needs to get rid of information.
Simone11/13/2015Great company! They came right to our business and carried everything out-went without a hitch!
Lynne5/12/2017I found ProShred DFW to be fast, convenient, and REALLY affordable! The kind hearted and professional people who make up the organization is my favorite... read moreI found ProShred DFW to be fast, convenient, and REALLY affordable! The kind hearted and professional people who make up the organization is my favorite part about them. read less
Chase4/29/2015-
PROSHRED’S service was great! I should have used them a long time ago. The driver was on time, courteous, and professional.
I highly recommend... read morePROSHRED’S service was great! I should have used them a long time ago. The driver was on time, courteous, and professional.
I highly recommend PROSHRED if you have a lot of stuff to purge. They came to the house, which was very convenient for me.
Thanks!!! read lessRussell2/08/2019 -
We used ProShred for a recent community event and were so happy with the service. The truck showed up on time and the team members... read moreWe used ProShred for a recent community event and were so happy with the service. The truck showed up on time and the team members were professional, helpful, knowledgeable and friendly. We didn’t have to lift a finger. What more could you ask for? read less
Julie10/01/2018 Positive experience from beginning to end. I had a consultation and less than a week later Pro Shred was out at my company. ... read morePositive experience from beginning to end. I had a consultation and less than a week later Pro Shred was out at my company. Very courteous with their reminders and follow up. The guys were great - came in and introduced themselves, letting us know about the whole process, asking if we had any questions. Can't beat their customer service. And the price was unbeatable! read less
Krista10/06/2017-
Proshred has great people and they are very prompt. Also, their fees are very reasonable and it is a very needed service.
Chris9/24/2019 truck came to my house, gentleman was very nice. Shredded my documents in about 10-15 mins. It was worth every penny. Very reasonable
Glenda6/16/2018
